Welkom op de pagina´s van het Auswärtiges Amt

FAQs on applying for Passports and Identity Cards

Artikel

Here you will find answers to the most frequently asked questions:

Collection hours are Monday to Thursday from 2:00 p.m. to 3:00 p.m. and Friday from 11:00 a.m. to 12:00 p.m. No appointment is required.

Address: Honthorststraat 36–38, 1071 DG Amsterdam. To collect your document, please ring the doorbell at No. 36.

Please note that minor children do not need to be present when collecting passports. For identity cards, applicants aged 16 and over must collect their identity card in person. Exception: Collection by an authorized representative is possible upon presentation of a signed authorization (collection authorization).

Information on the delivery of applied-for identity documents can be found here.

Information on processing times, fees and periods of validity can be found here.

Please note that the processing times provided are estimates based on experience and cannot be guaranteed. Processing times may also be extended if an application is incomplete and additional documents need to be requested.

Information on the theft or loss of German identity documents can be found here.

Information on the applicable fees can be found here.

Yes. Your child must be present in person when applying for their own identity document.

Yes — except if a declaration of consent from the parent who is not present has been certified by a German or Dutch authority.

Children aged 16 and over can apply for identity cards independently, without the consent or presence of their legal guardians.

The biometric photo must be 3.5 x 4.5 cm in size and must not be older than 6 months.

Please note:  Biometric photos for Dutch passports are not suitbale for German passports, as the biometric requirements for facial height differ.

Please explicitly inform your photographer of the following requirements:

  • Photo size:  35 x 45 mm
  • Facial heigh:
  • For adults and children aged 10 and over: maximum 36 mm and minimum 32 mm
  • For children aged 6 to 9: maximum 36 mm and minimum 22 mm
  • The eyes must be positioned within the marked area of the German passport photo template.

For children up to the age of 5 years, no assessment of biometric suitability is required. The following requirements still apply:

  • Photo size of 35 x 45 mm
  • Frontal view
  • Eyes open
  • Sharpness and contrast
  • Lighting
  • Background
  • Photo quality

Please also ensure that no other person (e.g. parents and/or their hands) is visible in the background. Please do not cut the photos yourself.

The Consulate General has a photo booth in its waiting area, so you can also take your photos there. However, it is not suitable for babies and toddlers under 120 cm in height. The photo booth is operated by Vendig Concept, and only this company is responsible for ensuring that the photos comply with the current requirements. The Consulate General cannot accept any liability for the quality of the photos. We recommend bringing passport photos with you to your appointment.

The cost of using the photo booth is €10. Please make sure you have the correct amount available (€5 and €10 notes, as well as 50-cent, €1 and €2 coins, are accepted).

 

The Consulate General uses an appointment booking system. It is not possible to make an appointment by telephone or email. Appointments are released every Friday morning — except on public holidays — as well as at short notice and on an ad hoc basis.

In Germany, passport and identity card authorities have direct access to residents' registration data. Outside Germany, however, German citizens are not subject to a mandatory registration system. Even if you have registered with your local municipality or city in Switzerland, we do not have access to those registration records. Furthermore, due to data protection regulations, we are only permitted to store certain personal data and may access it for subsequent applications only within a limited period.

Pursuant to Section 6(2) of the German Passport Act (Passgesetz) and Section 9(3) of the German Identity Card Act (Personalausweisgesetz), you are therefore required to provide, on each occasion, the documentation necessary to establish your identity and your status as a German citizen in the individual case.

We are working intensively to further digitize passport and identity card application procedures at German missions abroad. We kindly ask for your understanding that, at present, we must still require many supporting documents to be submitted in paper form, even if this Consulate General has previously issued your passport or identity card.

Please note that the processing time may be extended if your application is submitted with incomplete documentation.

In Germany, the PIN can be changed or reset at any Citizens' Registration Office (Bürgeramt). Abroad, this is only possible at the competent German career consular mission responsible for your place of residence; in the Netherlands, this service is available exclusively at the Consulate General in Amsterdam. Unfortunately, it is not possible to change or reset the PIN at the office of an Honorary Consul.

To avoid unnecessary travel and waiting times, we recommend that you reset your PIN yourself abroad using a computer or a compatible smartphone. Information on compatible mobile devices can be found here. Please also refer to the detailed information about the PIN on the "Personalausweisportal".

If you nevertheless wish to have your PIN changed or reset at the Consulate General in Amsterdam, or if you no longer have your PIN/PUK letter, or if you wish to activate the online functions for the first time for an identity card issued before 2017, you must appear in person with your German identity card and book an appointment in advance.

Please note that the appointments displayed online are the only and earliest available appointments. Particularly before peak travel periods, high demand may result in longer waiting times.

In the Netherlands, applications for German passports and identity cards can only be submitted at the Consulate General in Amsterdam.
Information on the application procedure for residents of the Caribbean part of the Netherlands can be found here.

Yes, it is possible to change the place of residence stated in your identity documents. This is not mandatory. If you wish to use the online functions of the electronic identity card, your current place of residence should be entered.

All information regarding changes of place of residence can be found here.

Due to limited appointment availability, you are requested to carry out changes of place of residence by post.

A change of place of residence cannot be carried out at the offices of Honorary Consuls.

Naar het begin van de site